14TH JULY 2010: A significant part of the correspondence to the Constituency Office of Nick Griffin MEP concerns consumer complaints with regard to goods and services purchased outside of the United Kingdom.
In many cases Nick Griffin MEPs constituency office will direct such enquiries to the European Consumer Centre for Services (ECCS) which is a website and telephone service (funded by the Department of Business Innovation and Skills and hosted by the Trading Standards Institute) which provides general information on consumer laws and rights, when buying a service in other European countries.
The ECCS can contact service-providers in the EU country concerned on your behalf, to gather information, as well as providing details of relevant consumer advice centres, enforcement bodies and schemes which can provide mediation in the case of customer disputes.
You can access the ECCS website at: www.ukecc-services.net
Email address: eccs@tsi.org.uk
Telephone number: 0845 608 9494.